NNC is looking for a Social Media Account Manager who can own client relationships, understand social media deeply and turn business objectives into work that performs.
This is not a coordination-only role.
We are looking for someone who understands the client's business, challenges briefs when necessary, develops recommendations, guides internal teams and takes ownership from strategy and content planning through execution and reporting.
You will sit at the centre of our client relationships, working closely with creative, social, strategy, production, growth and content teams.
You should understand how brands behave across today's platforms, what audiences respond to and how performance insights can be turned into better creative and strategic decisions.
You will also be expected to use AI as part of your everyday workflow—to research faster, develop stronger briefs, analyse information, improve reporting and make account management more effective.
What You'll DoClient Ownership & Relationships
Social Media Strategy & Content
Arabic & Regional Understanding
Project & Workflow Management
Performance & Reporting
A strong report should answer: What happened? Why did it happen? What should we do next?
Community & Reputation
AI & Emerging Technology Use generative AI confidently as part of everyday account-management work. * Use tools such as ChatGPT, Claude, Gemini or comparable platforms* for research, synthesis, planning, analysis and ideation. * Use AI for competitor research, trend analysis, briefing, reporting and meeting summaries. * Write effective prompts that produce useful, structured outputs. * Use AI to analyse information and identify insights faster. * Explore ways to automate repetitive account-management workflows. * Critically evaluate and verify AI-generated information. * Understand client confidentiality and responsible AI usage. * Stay curious about emerging tools and better ways of working.
Commercial & Account Growth
Team Collaboration
What We're Looking For 4–6+ years of experience in social media, digital, advertising, creative or integrated agency account management. * Agency experience is essential. * Native Arabic speaker with excellent written and spoken Arabic. * Professional proficiency in written and spoken English. * Strong understanding of social media strategy, content and platform behaviour. * Proven experience managing clients directly. * Experience managing multiple accounts, stakeholders and deadlines. * Strong presentation and client-facing communication skills. * Ability to write strong briefs and provide useful creative feedback. * Strong knowledge of major social platforms and content formats. * Understanding of social analytics and the ability to turn data into recommendations. * Strong understanding of UAE and GCC culture and digital behaviour. * Excellent organisation, prioritisation and project-management skills. * Strong problem-solving skills and good judgment under pressure. * Experience working with cross-functional creative, strategy, production and performance teams. * Comfortable professionally challenging clients when it improves the work. * Hands-on experience using AI tools such as ChatGPT, Claude, Gemini or comparable platforms professionally. * Ability to use AI for research, analysis, briefing, reporting, synthesis and workflow acceleration. * Strong prompting skills and the ability to critically evaluate AI outputs.* * Strong curiosity about culture, brands, social behaviour and emerging technologies.
Strong Advantages Experience managing UAE government or semi-government clients*. * Experience working with major regional brands or complex stakeholder environments. * Experience with platforms such as Sprinklr, Meltwater, Brandwatch, Hootsuite or similar. * Understanding of paid social and performance marketing. * Experience with influencer or creator campaigns. * Experience working across integrated PR, social, digital, events or production campaigns. * Experience using project-management platforms such as ActiveCollab or similar.
What Success Looks Like
Life at NNCAt NNC, we're a collective of 90+ passionate people brought together by a shared ambition to create exceptional work for our clients and partners.
We've built our reputation through dynamic, impactful campaigns that create meaningful connections between brands and their audiences.
We communicate openly, challenge one another, share ideas and continuously grow together because we believe the strongest work happens through collaboration.
What We Offer A competitive salary that recognises your experience and expertise. * Top-tier health insurance with comprehensive medical coverage. * Flexible working hours built around trust and accountability. * An overtime policy that respects your time. * Menstrual leave supporting employee well-being. * An agile, cross-functional working environment. * A diverse team representing more than 16 nationalities. * A dedicated learning and development budget* supporting your personal and professional growth.
At NNC, we don't just offer a job. We offer a place where your thinking can influence the work, your contribution is visible and your growth matters.
Join us, and help us redefine what exceptional client partnership and social media work can look like.
