Online Picker & Retail Sales Representative
SuperDokan is one of Lebanon's fastest-growing retailers, combining e-commerce, physical stores, food delivery, and a growing loyalty ecosystem. We're looking for an Online Picker & Retail Sales Representative to join our Baalbek branch and help deliver a fast and friendly shopping experience both online and in-store.
Location: Baalbek, Lebanon
Type: Full-time · On-site
We're looking for someone who:
- * Likes helping customers
- Is friendly and polite
- Is organized and pays attention to details
- Can work quickly when the store is busy
- Works well with others
- Is reliable and willing to learn
Responsibilities
Online Order Preparation* Pick the correct products for online orders
* Check the quantity, condition, and expiry dates of products when needed
* Pack orders carefully and prepare them for delivery or pickup
* Report products that are out of stock and help with approved replacements
* Keep the order preparation area clean and organized
Retail Sales & Customer Service
* Welcome customers and help them find what they need
* Answer questions about products, prices, and promotions
* Recommend products when appropriate
* Refill shelves and keep products neat and organized
* Check that prices and labels are correct
* Report products that are out of stock
* Help customers with basic problems and speak to a supervisor when needed
* Follow store rules for safety, stock, and cash handling
Requirements
- * Previous experience in retail, customer service, order picking, or a similar role is an advantage
- Good communication skills and a friendly, professional attitude
- Strong attention to detail and the ability to work efficiently during busy periods
- Basic ability to use order-management devices, POS systems, or other retail technology
- Ability to stand, walk, and handle products throughout the shift
- Reliable attendance and a strong team-oriented attitude
- Availability to work scheduled shifts, including weekends and holidays as required
What Success Looks Like
- Online orders are picked correctly and ready on time
- Customers receive friendly and helpful service
- Shelves are full, clean, and organized
- Products are handled carefully
- You arrive on time and work well with the team