Role Overview
We are looking for an organized, proactive, and detail-oriented Business Support Assistant to join our team. In this entry-level back-office role, you will be responsible for tracking ongoing project tasks, following up with team members on deadlines, maintaining daily operational records, and ensuring our business management systems stay clean, accurate, and up to date.
The ideal candidate is naturally structured, takes initiative in keeping deliverables on schedule, and is comfortable working with modern business software platforms.
Key Responsibilities Task Tracking & Follow-up: Monitor active project task lists and tickets daily; follow up proactively with team members to ensure milestones and action items are delivered on schedule. * * System & Data Administration: Keep internal business software records accurate—updating task statuses, logging details, and closing out completed items. * Back-Office Support: Assist with routine operational administration, including organizing project files, tracking status updates, and preparing brief summaries for team meetings. * Ticket & Request Triage: Review incoming requests, ensure required details are provided, and log them into the system for the appropriate team member. * Process Documentation:* Help maintain clear notes, meeting action items, and basic process guides for internal workflows.
Candidate Qualifications & Skills Education: Bachelor’s degree in Business Administration, Management Information Systems (MIS), Communications, or a related field (fresh graduates are welcome to apply). * * Organizational Skills: Exceptional attention to detail, time management, and the ability to track multiple moving parts without letting details slip through the cracks. * Software Aptitude: Tech-savvy with a strong willingness to learn business systems; prior exposure to business software/ERP environments (e.g., Odoo,) is a strong advantage. * Communication: Clear, professional written and verbal communication skills; comfortable following up directly and professionally with colleagues. * Mindset:* Reliable, self-motivated, and comfortable working in a structured back-office routine.
