About Facilitate
Facilitate provides workspace, infrastructure, and administrative coordination to support international companies operating global teams.
This role supports the operations of a foreign company. Facilitate is not the employer for this position.
Role Overview
Support the day-to-day execution of service requests for an international company by coordinating schedules, communication, documentation, and system updates from the moment a request is received until it is confirmed complete.
Location: Zouk Mosbeh
Shift: Monday through Friday from 4:00 PM till 1:00 AM
Key Responsibilities
- Take ownership of incoming service requests and follow them through to completion
- Gather the details needed to assess each request and determine priority
- Schedule and confirm activity with assigned service providers
- Keep internal systems accurate and up to date as work progresses
- Monitor timelines, follow up on anything running late, and flag delays per SOP
- Communicate updates and confirm completion with the relevant parties
- Escalate issues and inconsistencies
Requirements
- Strong organizational skills and the ability to manage several open items at once
- Confident spoken and written English for daily communication with the international team
- Reliable follow-through: comfortable chasing items until they are closed rather than passing them on
- A calm, methodical approach when several requests are urgent at the same time
- Comfortable working with systems, records, and documentation
- Experience in coordination, customer service, dispatch, or a similar fast-paced support role is an advantage; no technical background required
Important Notice
This role supports the operations of an international company.
Facilitate provides facility access and administrative coordination only and is not the employer for this position.
- All employment, management, and operational authority rests with the foreign company.
