Company Description Bazerji Motors SAL is the exclusive dealer for GAC and Baic passenger cars, as well as JMC, KingLong, and Changhe commercial trucks and vans. The company serves a wide range of customers who rely on quality vehicles for both personal and business use. As an established automotive distributor, Bazerji Motors SAL emphasizes reliable products, professional service, and long-term customer relationships. Team members work in a dynamic environment that combines retail, service, and aftersales support across multiple vehicle segments.
Role Description The Service Advisor role is a full-time, on-site position based in Nahr El Mott, Lebanon. The Service Advisor will welcome customers, understand their service needs, and accurately document repair orders and maintenance requests. This role coordinates between customers and the workshop team, explains recommended services and costs, and ensures clear communication about timelines and vehicle status. The Service Advisor monitors work progress, conducts vehicle delivery checks, and follows up to confirm customer satisfaction. Daily tasks also include maintaining service records, handling appointments, managing aftersales inquiries, and supporting continuous improvement of service processes.
Qualifications
Experience:
· Minimum 3 years working as service advisor or similar.
· Automotive Knowledge: General understanding of mechanical, body, and paint service processes.
· Customer Service Skills: Strong communication, listening, and problem-solving abilities.
· Sales Skills: Ability to confidently recommend services, parts, and accessories.
· Organizational Skills: High attention to detail and accuracy.
