After Sales
CEER Motors*Job DescriptionJob DetailsJob Title*Senior Specialist, Collision Repair
Job Code04-029
DivisionCommercial
Job Grade6
DepartmentAftersales
Direct ManagerManager, After Sales Service Operations
SectionService Operations
*Job PurposeTo manage the body and paint workshop network, ensuring smooth operations, high repair quality, expenses control, and customer satisfaction. This role supports the setup of new workshops, including equipment selection, layout design and fit-out, in addition to reviewing and approving third-party workshops to ensure they meet company standards.Job Role*Key Functional Responsibilities**
*Job RequirementsEducationBachelor’s degree in mechanical, Industrial, or Automotive Engineering, or any related field.*Experience*3 years of minimum experience in a similar role within an automotive dealership or body and paint operations.CompetenciesCore CompetencyDefinition*Competency Level Required*** Collaboration
Communicates clearly and transparently with others, shares information and works well within a team, valuing the positive contribution each person makes.
Applying
Generates or facilitates the generation of new and technology-enabled ideas, methods, products, or solutions, take initiatives to venture into untapped opportunities.
Applying
Creates and implements standards of excellence ensuring consistent improvement and efficiency to achieve challenging organizational, work related and career goals.
Applying
Recognizes and is open to changing, ambiguous and/or uncertain circumstances, adapting as necessary, overcoming challenges, and turning setbacks into learning opportunities.
Applying
Understands and anticipates internal and external customer needs and takes action to provide high-quality products and services to exceed expectations.
Applying
Technical CompetencyDefinition*Competency Level Required** TBD
Job ProfileVersion ControlVersion NumberPrepared byDate1.0Said Alghamdi
Reviews and ApprovalsValidated byDateTitleRaghad Alhurair
Senior Specialist, Organization Development and PlanningApproved byDateTitleAhmed Taha
Director, After SalesDisclaimerThe job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The list of responsibilities, accountabilities, requirements and working relationships mentioned above is not exhaustive, and the employee may be required to perform other duties in line with business requirements and at the organization’s discretion.
