We are looking for a Receptionist for a Global Law Firm company based in Dubai.
Location – Dubai, UAE
Salary – 15,000 – 17,000 AED/month
Qualifications & Experience:
- Must be a UAE National (Emirati) as part of the company’s Emiratisation programme.
- Previous experience in a Receptionist, Front of House, Client Services, Facilities Support, or similar customer-facing role is preferred.
- Experience within a professional services environment is highly desirable.
- Excellent interpersonal, verbal, and written communication skills.
- Strong customer service and client-facing skills, with a professional and approachable manner.
- Highly organised with excellent time management and attention to detail.
- Ability to manage multiple priorities and consistently deliver tasks on time and to a high standard.
- Confident working independently within a fast-paced, high-pressure environment.
- Strong team player with a proactive approach and high degree of initiative.
- Ability to remain calm, professional, and efficient when working under pressure.
- Enthusiastic, flexible, and solutions-focused with a strong can-do attitude.
- Good working knowledge of Microsoft Office and standard IT applications.
- Strong relationship-building skills with the ability to communicate effectively with clients, colleagues, suppliers, and third-party service providers.
- Professional presentation and commitment to maintaining high standards within a client-facing environment.
Key Responsibilities:
- Provide a professional meet-and-greet service for clients, visitors, and employees in line with client service standards.
- Manage meeting room bookings, visitor badges, car parking arrangements, catering requirements, and room set-up.
- Prepare meeting rooms according to booking requirements, including layouts and AV equipment.
- Ensure reception areas, meeting rooms, hospitality suites, and other client-facing areas are maintained to a high standard.
- Liaise with external catering providers to coordinate refreshments and hospitality requirements.
- Operate telephone and intercom systems and handle incoming enquiries professionally.
- Manage and control visitor and security access passes in coordination with external security providers.
- Support the monitoring, ordering, storage, and distribution of office stationery and supplies.
- Manage incoming and outgoing post, including sorting, internal distribution, and external mail processing.
- Provide support with office moves and other facilities-related activities when required.
- Maintain high standards of customer care for internal colleagues, external clients, and visitors.
- Work collaboratively with internal teams and third-party service providers to ensure efficient facilities and office support.
- Support the delivery of agreed service levels and KPIs.
- Follow applicable health and safety policies and procedures, helping maintain a safe working environment.
- Provide additional administrative and facilities support as required to meet business needs.
About the Role:
We are seeking a professional, organised, and customer-focused Receptionist to provide exceptional front-of-house and facilities support within a fast-paced professional environment in Dubai. You will be responsible for creating a welcoming experience for clients and visitors while supporting the smooth day-to-day operation of the office. The role combines reception, client hospitality, meeting room coordination, facilities support, and general administration, requiring excellent communication skills, attention to detail, and a proactive approach. The ideal candidate will be confident working with clients and senior stakeholders while maintaining the highest standards of professionalism and customer service.
