Company Description
KaiZen365 Technology is a provider of managed IT services based in Amman. Our business model covers all IT needs, including computer support and enterprise IT project implementation, under a fixed monthly cost.
Role Description
This is a Full-time role for a Inside Sales Representative at KaiZen365 Technology. You will manage customer's requests and support the sales team in driving revenue growth. The ideal candidate possesses excellent communication skills, a solid customer-centric approach, and a passion for sales.
Main Responsibilities:
- Answering customers’ questions, resolving their concerns and providing additional information via emails
- Developing new sales opportunities using outbound cold emails, cold calls and lead follow-ups
- Communicating with customers to understand their needs and requirements and identify sales opportunities
- Preparing offers to the customers
- Following up with the vendors by email
- Maintaining and improving the database of prospects
- Researching for new leads on LinkedIn and contacting them.
- Keeping up to date with product and service information and competitor offers
- Up selling products and services
Required skills and qualifications:
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- 1-3 years of experience in inside sales or customer service.
- Solid understanding of the sales process and customer relationship management.
- Experience in customer relationship management (CRM)
- Understanding of lead generation and prospecting techniques.
- Expertise in the B2B sales process.
- Ability to multitask and manage time effectively to meet sales goals.
- Ability to work independently and as part of a team.
- Self-motivated, goal-oriented, and able to work in a fast-paced environment.
