Company Description 101 Clinics is a luxurious medical hub in Egypt dedicated to providing holistic, professional care and exceptional health services. The clinic integrates cosmetic, physical andmental services to support comprehensive well-being for all clients. Located in New Cairo, 101 Clinics offers a modern, comfortable environment where medical teams collaborate across specialties. The center focuses on high-quality, patient-centered care and aims to create a seamless experience for every visitor.
Role Description The Front Desk Receptionist at 101 Clinics is a full-time, on-site role based in New Cairo. The receptionist will be responsible for greeting and checking in patients and visitors, answering phone calls, responding to inquiries, and directing individuals to the appropriate departments or providers. Daily tasks include scheduling and confirming appointments, maintaining accurate patient records, handling basic clerical duties, and supporting the smooth operation of the reception area. The role also involves managing waiting room flow, coordinating with medical and administrative staff, and ensuring a welcoming, professional first impression for every guest.
Qualifications
- Candidates should possess strong receptionist duties experience, including front desk operations and visitor management.
- Candidates should possess excellent phone etiquette and communication skills for handling calls and in-person interactions.
- Candidates should possess solid clerical skills, such as data entry, filing, and basic document handling.
- Candidates should possess customer service skills to ensure a positive and respectful experience for all patients and visitors.
- Relevant experience in healthcare, hospitality, or a clinic environment is beneficial.
- Ability to work on-site full time in New Cairo, with reliability and punctuality.
- Proficiency in basic computer applications and scheduling systems; knowledge of medical terminology is a plus.
- High school diploma or equivalent required; additional administrative or customer service training is advantageous.