Company Description Partners HR is a human resources services provider focused on supporting organizations with reliable staffing, recruitment, and workforce solutions. The company works closely with clients to understand their business needs and deliver tailored HR services that help improve performance and efficiency. Partners HR emphasizes professional development, clear communication, and a collaborative environment for its team members. Joining Partners HR offers the opportunity to contribute to a growing organization that values integrity, accountability, and customer satisfaction.
Role Description The US Account Telesales Specialist is a full-time, on-site role based in Nasr City. This role is responsible for handling outbound and inbound calls to US-based clients and prospects, presenting products or services, and closing sales in line with company targets. The specialist will maintain accurate records of customer interactions in CRM systems, follow up on leads, and build long-term relationships through consistent, professional communication. Daily tasks include identifying customer needs, explaining features and benefits, addressing objections, and coordinating with internal teams to ensure a smooth sales process. The role also involves meeting performance metrics, adhering to call scripts and compliance guidelines, and participating in regular training to improve product knowledge and telesales techniques.
Qualifications
- * Strong telesales and customer service skills, with the ability to handle high call volumes and meet sales targets.
- Excellent spoken and written English, with clear communication tailored to US-based clients.
- Proficiency in using CRM systems, call center software, and basic office tools (e.g., email, spreadsheets).
- Solid negotiation, persuasion, and objection-handling skills to support effective closing of sales.
- Ability to work on-site in Nasr City, follow structured processes, and collaborate with sales and HR teams.
- Previous experience in telesales, call centers, or account management—preferably with international or US accounts.
- Strong time management, adaptability to shift work aligned with US hours, and a results-oriented mindset.
- High school diploma or equivalent required; a bachelor’s degree in Business, Marketing, or a related field is an advantage.