Job Purpose
The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).
Responsibilities
- Receiving Visitors: Receive visitors and respond accurately and promptly to a broad range of questions and issues raised.
- Handling Enquiries and Correspondence: Answer the telephone and assist callers or those making a broad range of inquiries by email or mail or other means with any requests for information, directing more complex matters to colleagues as necessary. Initiate contact internally and externally regularly to convey requests, provide instructions, or obtain information
- Business Meetings/Events Arrangement: Schedule appointments, make arrangements for meetings and conferences, and organize travel plans following instructions to ensure more senior colleagues or a senior executive make the best use of their time. On behalf of a senior colleague
- Administration: Produce, update, and provide best practice support on a wide range of MS documents, databases, and other departmental systems to support the work of more senior colleagues.
- Collect Information from Customers: Collect varied and somewhat complex information and data from customers/service users by information requirement, capturing this and inputting it into relevant forms, systems, and processes.
Qualifications
- Bachelor's Degree
- Fluent in English
- Ability to maintain a positive attitude
- Excellent communication skills
