About the Role
To provide analysis, development and implementation for (revenue assurance, FMS and Fintech Fraud Scoring) technical solutions in order to support securing the revenue streams and to spot and control any potential revenue leakage, telecom and Fintech fraud cases.
Responsibilities
- Working on Planning for (Fintech Fraud management & assurance) in terms of system capabilities, features and platform upgrades/updates.
- Fintech fraud management & Assurance systems Capacity Planning & monitoring including system forecast assessment & capacity requirements fulfilment.
- Developing Fintech Assurance Reports/reconcilers/KPIs/Alarms covering the Financial services like (Wallet cash transactions, Credit card services, micro finance, Anti-money laundry,etc.).
- Implement different system workflows to ensure system feeds are updated /added for new products, services and bundles.
- Design and develop reconciliation reports and alarms that are required to reconcile two or more independent systems.
- Responsible to support the collection of business requirements for new solutions and enhancements.
- Provide impact analysis studies for requested business and technical solutions and P&S.
- Research, plan, install, configure, troubleshoot, maintain and upgrade business application.
- Prepare detailed flow charts and diagrams outlining systems capabilities and processes.
- Provide technical assistance during the implementation of the software solution.
- Provide second line support for business users and for the operations and support team.
- Review system key performance indicators periodically and provide status reports on system usage for decision support about needed expansions and upgrades.
- Support business with accurate analytics and statistics.
Qualifications
- Experience: 5-7 YOE.
- Knowledge: Excellent telecom knowledge in general and specifically Billing, Charging System, interconnect, Revenue Assurance, payments services and Fintech.
- Education: University degree in Engineering, Computer Science, Information Technology or equivalent.
- Language Proficiency: Fluency in both spoken & written English & Arabic language is required.
- Problem Solving: Challenging in creating new KPIs requested by the business. Troubleshooting and solving for not working KPIs and business rules. Problems and obstacles appeared while implementation of the software solution and upgrades.
- Planning Ahead: Plan projects deliverables on time. Manage multiple projects in same time. Prioritize and plan for tasks and P&S solution.
- Innovation: Think out of the box Automated most of manual task. Using different approach to achieve the requirements.
- Skills & Abilities: Excellent command of UNIX fundamentals and shell scripting. Excellent Technical Skills for Oracle SQL development and General Development tools experience like JAVA and Web Development. Excellent analytical skills, Proficiency with requirements gathering and specifications determination. Good knowledge of GSM Architecture; billing systems, mediation CDR flows and operation of telecommunications systems. Good knowledge with software development cycle and related techniques. Experience in previous interconnect system implementations. Experience with project management. Object Oriented programming training. Unix Shell scripting. Oracle SQL\PLSQL training.
