We’re Hiring – Customer Service Representatives (USA Account)
Position: Customer Service Representative
Locations:
⦁ Cairo: Sheikh Zayed (Ivory Business Park – next to WOC) OR Maadi (Technology Park)
⦁ Alexandria: Borg El Arab (Silicon Valley)
Salary & Benefits:
⦁ Salary 19,000 EGP and can go up to 35,000 EGP/month
⦁ Net Basic: 14,000 EGP (10,000 basic + 4,000 transportation allowance besides transportation)
‚¶Å KPIs: 100 USD üí∏
⦁ Incentives: 7 – 14 USD per closed deal
⦁ Paid Training: on basic salary (10,000 EGP)
⦁ Social & Medical Insurance
Job Description:
Handling customer service calls for US customers
Providing technical support or assisting with billing inquiries
(Optimum Account), with several queues (TSR, CSR, Mobile, Retention, Non-pay)
Working Conditions:
⦁ 5 working days / 2 days off (rotational)
⦁ 9 working hours including 1-hour break
Rotational shifts:
⦁ 3 PM – 12 AM
⦁ 4 PM – 1 AM
⦁ 8 PM – 5 AM
⦁ 10 PM – 7 AM
Transportation provided
Door-to-door for girls
Multiple pickup points for boys
Requirements:
⦁ Fluency in English
⦁ Undergrads & Grads are welcome
Interested?
Send a 1–2 minute voice note introducing yourself to me 01103381140
