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Responsibilities:
Handle customer inquiries through chat and provide professional support.
Resolve customer issues efficiently and ensure a positive customer experience.
Follow company policies and customer service procedures.
Escalate complex issues when necessary.
Maintain high-quality service and response standards.
Requirements:
Previous experience in Customer Service or Chat Support is preferred.
Excellent written communication skills.
Good English communication skills.
Strong problem-solving and multitasking abilities.
Ability to work under pressure and handle multiple chats simultaneously.
Willingness to work on shifts.
