Role Description:
Support the design, implementation, and optimization of digital payments solutions and integrations. The role contributes to enabling revenue growth, improving solution performance, and maintaining data integrity, while ensuring alignment with business, technology, and scheme requirements.
Core Responsibilities:
- Support the design and implementation of payment solutions across key use cases.
- Assist in translating business needs into functional and technical requirements
- Contribute to delivering scalable and efficient payment solutions
- Support integration activities and participate in UAT
- Ensure readiness of solutions for deployment and go-live
- Monitor transaction data and support initiatives to improve:
- Data accuracy
- Transaction quality
- Authorization performance
- Identify issues related to data integrity and scheme compliance
- Support implementation of corrective actions to reduce errors and inefficiencies
- Support alignment with local and global payment networks requirements.
- Assist in preparing Business Requirement Documents (BRDs)
- Support communication between business and product teams
- Support monitoring of live solutions and transaction performance
- Coordinate with technology, product and operations to ensure smooth execution of solution-related activities.
Core Competencies:
- Work across teams and stakeholders
- Ensure timely and accurate delivery
- Analytical and problem-solving skills
- High attention to detail and data accuracy
- Effective communication and coordination abilities
- Ability to manage multiple priorities
- Proactive approach to issue identification and resolution
Technical Competencies:
- Understanding of digital payments ecosystem and acceptance solutions
- Familiarity with UAT processes and testing frameworks
- Knowledge of integration models (APIs, gateways, ECR)
- Awareness of scheme rules and compliance basics
- Proficiency in data analysis and reporting tools
