Company Description EDM - Software Solutions is a leading provider of software and IT solutions with over 35 years of experience, serving clients in Lebanon, Saudi Arabia, Qatar, and across the MENA region. Supported by a team of more than 200 professionals, EDM delivers high-quality, tailored solutions that streamline business processes and drive digital transformation. The company offers a wide range of solutions including ERP, payroll and school systems, POS, e-commerce platforms, mobile sales automation, medical representative management, and warehouse management. EDM partners with global technology leaders such as SAP, Microsoft, LS Retail, Odoo, Micro Focus, and Insight Software to deliver robust and scalable systems. A fully integrated project management team ensures each implementation is aligned with client needs and business goals.
Role Description This is a full-time, on-site Inside Sales Representative role based in Beirut. The Inside Sales Representative will manage inbound and outbound calls, emails, and online inquiries to identify customer needs and present appropriate EDM software solutions. Daily responsibilities include qualifying leads, conducting product demonstrations, preparing proposals, and following up to close deals in coordination with the sales and technical teams. The role involves maintaining accurate records in the CRM, supporting account management activities, and contributing to sales targets and revenue growth. The Inside Sales Representative will collaborate closely with customer service and implementation teams to help ensure a smooth onboarding experience and ongoing customer satisfaction.
Qualifications
