Job Summary
We are seeking a professional, and well-presented Admin Officer - Receptionist to join our team at our Zalka Branch. The Receptionist will be the first point of contact for clients, parents, visitors, and team members, and will be responsible for ensuring a welcoming and professional environment.
The ideal candidate should have excellent communication and interpersonal skills, be confident and comfortable interacting with people, and be able to communicate in a polite, professional.The candidate should also be organized, responsible, presentable, and able to handle multiple tasks efficiently.
Key Responsibilities
Welcome and greet clients, parents, and visitors in a warm and professional manner.
Answer and manage incoming phone calls and messages.
Schedule, confirm, and manage appointments and sessions.
Coordinate with therapists and other team members regarding schedules and appointments.
Communicate with parents and clients and provide accurate information regarding appointments and services.
Handle inquiries professionally and direct them to the appropriate team member when necessary.
Maintain an organized and welcoming reception area.
Manage daily administrative and front-desk tasks.
Maintain accurate client and appointment records.
Handle payments and provide receipts when required.
Follow up with clients regarding appointments, cancellations, or schedule changes.
Receive and organize documents, deliveries, and other materials.
Maintain confidentiality and handle client information professionally.
Support the team with general administrative tasks when needed.
Ensure smooth day-to-day operation of the reception area.
We are looking for a female candidate who is:
Well-presented and professional.
Friendly, approachable, and confident when communicating with people.
Polite and professional when dealing with parents, clients, and colleagues.
Organized and detail-oriented.
Responsible, punctual, and reliable.
Able to multitask and work in a fast-paced environment.
A good team player with a positive attitude.
Comfortable using basic computer programs and office applications.
Fluent in Arabic and English; French is a plus.
Working Hours: 11:30 till 2:30 sat 8:30 till 1
