Company Description: Caprice d'Orient is committed to transforming the beverage industry for professionals by offering drinks that are more natural, more sustainable, and more accessible. The company focuses on carefully sourced ingredients and responsible production methods to deliver high-quality products. Sustainability and transparency are integral to its operations, from supply chain to packaging. Caprice d'Orient aims to support professionals with reliable, innovative drink solutions that align with modern environmental and health-conscious standards. Team members join a mission-driven environment that values quality, ethical practices, and continuous improvement.
Role Description: The Quality Assurance Manager is a full-time, on-site role based in Ain El Remmaneh, Beirut, Lebanon. his/her position is responsible for overseeing quality control processes throughout production, ensuring all beverages meet internal standards and regulatory requirements. Daily tasks include developing and updating quality procedures following FSSC requirements, conducting inspections and audits, monitoring product testing, and managing documentation related to quality and compliance. The role also involves investigating non-conformities, coordinating corrective and preventive actions, and collaborating with production, procurement, and R&D teams to improve processes. The Quality Assurance Manager will train staff on quality best practices, support certifications, and contribute to continuous improvement initiatives across the organization.
Qualifications:
- Demonstrated expertise in quality management, including experience with quality control procedures, audits, ISO 22000:2018 and FSSC 22000 v7 requirements, and continuous improvement initiatives.
- Strong knowledge of food or beverage safety standards, regulatory requirements, and relevant certifications (such as FSSC 22000, ISO 22000, HACCP, or equivalent frameworks).
- Strong knowledge in data analysis, documentation, and reporting to track quality metrics, identify trends, and present actionable insights.
- Effective leadership and team collaboration skills, with the ability to train staff, manage cross-functional projects, and influence process changes.
- Excellent organizational and problem-solving abilities, with attention to detail and a structured approach to troubleshooting quality issues.
- Bachelor’s degree in Food Science, Chemistry, Nutrition, or a related field.
- Previous experience in beverage, food production, or a similar manufacturing environment, preferably in a quality or operations role.
- Commitment to sustainability, ethical practices, and aligning quality standards