Jira Developer
Location: Beirut, Lebanon
Experience: 4–6 Years
Employment Type: Full-Time
Role Overview
We are looking for an experienced Jira Developer to join our team in Beirut and support enterprise-level Jira administration, configuration, development, and migration initiatives.
The ideal candidate will have strong hands-on experience with Jira Data Center and Jira Cloud, a solid understanding of Agile methodologies, and the ability to assess existing Jira environments, optimize configurations, and support migration activities from Data Center to Cloud.
The role involves working closely with technical teams, Jira administrators, and business stakeholders to ensure successful migration, testing, validation, and continuous improvement of Jira solutions.
Key Responsibilities
- Assess existing Jira Data Center environments, including projects, workflows, schemes, custom fields, permissions, security levels, plugins, automations, and integrations.
- Analyze differences between Jira Data Center and Jira Cloud, identifying compatibility gaps, required changes, and opportunities for configuration simplification.
- Design and recommend target-state Jira configurations, prioritizing standard capabilities and minimizing unnecessary customizations.
- Contribute to Jira migration strategy and execution, including migration planning, migration waves, dry runs, cutover activities, and rollback planning.
- Configure and customize Jira workflows, schemes, permissions, screens, fields, dashboards, and automation rules.
- Collaborate with Agile teams to translate business and technical requirements into user stories and clear acceptance criteria.
- Plan and execute testing and validation activities to ensure data integrity and configuration consistency following migration.
- Perform root cause analysis, troubleshoot technical issues, and coordinate resolution with relevant stakeholders.
- Work closely with Jira administrators, DevOps teams, and project stakeholders to ensure alignment and successful delivery.
- Maintain technical documentation, migration runbooks, configuration guidelines, user guides, and knowledge base articles.
- Support change management activities, including user training, demonstrations, communication, and post-migration support.
Required Technical Skills
- Strong hands-on knowledge of Atlassian Jira Data Center and Jira Cloud.
- Good understanding of Jira administration and configuration, including:
- Workflows and workflow schemes.
- Issue types and field configurations.
- Permission schemes and security levels.
- Screens, dashboards, and filters.
- JQL (Jira Query Language).
- Jira automation.
- Understanding of Agile methodologies and experience working with Agile teams.
- Experience in software testing, test scenario preparation, validation campaigns, and reporting.
- Strong analytical and troubleshooting skills, including root cause analysis.
- Ability to assess complex Jira environments and recommend practical technical solutions.
Preferred Qualifications
- Previous experience with Jira Data Center to Jira Cloud migration projects.
- Familiarity with Atlassian migration tools, particularly Jira Cloud Migration Assistant.
- Understanding of Jira Cloud limitations, marketplace application compatibility, and migration best practices.
- Experience with Jira REST APIs and basic scripting to support data validation, bulk operations, and automation.
- Familiarity with common Atlassian Marketplace applications and integrations.
Education
- Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related technical discipline.
Soft Skills
- Strong communication and interpersonal skills.
- Ability to collaborate effectively with cross-functional and distributed teams.
- Excellent analytical and problem-solving abilities.
- Attention to detail and a structured approach to testing and documentation.
- Ability to manage priorities and deliver within agreed timelines.
- Proactive mindset with a strong sense of ownership and accountability.