Job Purpose:
To oversee and coordinate the day-to-day operations of the sports complex, ensuring the facility operates efficiently, safely, and in an organized manner while maintaining high standards of customer service, cleanliness, and facility maintenance.
Key Responsibilities:
- Supervise daily facility operations, including sports courts and activity areas.
- Ensure cleanliness, maintenance, and safety standards are consistently maintained.
- Monitor bookings, coordinate activities, and assist customers with inquiries and complaints.
- Oversee kiosk operations, inventory, and stock replenishment.
- Handle POS transactions and ensure accurate sales recording.
- Coordinate facility workers and follow up on maintenance and operational needs.
- Complete daily checklists, reports, and shift handover sheets.
- Coordinate with management, HR, and Accounting to ensure smooth operations.
Requirements:
- Business Management, Business Administration, or a related field educational background.
- Previous experience in facility supervision, operations, or customer service is an advantage.
- Strong communication, organizational, and problem-solving skills.
- Proactive, responsible, and detail-oriented.
- Ability to work shifts, including weekends and holidays.
