Company Description DPC Lebanon sarl is a family-owned healthcare distributor with over 30 years of experience serving diagnostic and research needs across the Arab World. The company provides distribution, installation, sales, and after-sales support for laboratory instruments, medical devices, and research solutions. Its portfolio spans Molecular Diagnostics, Clinical Diagnostics, Point of Care Diagnostics, Life Sciences, Veterinary Diagnostics, Cytopathology, and Food and Water testing. DPC Lebanon works closely with medical universities and the Arab research community, emphasizing trust, integrity, and long-term partnerships. The company is recognized as one of the Top 200 Distributors of In-Vitro Diagnostics Products Worldwide, reflecting its strong regional presence and commitment to better, faster healthcare.
Role Description: we are seeking for a motivated and technically skilled Product Specialist to support the growth of our Genomics product portfolio. This role combines technical application support, customer training, product management, and sales development to deliver high-quality solutions to clinical and research laboratories across Lebanon.
The ideal candidate must have hands-on experience in Next-Generation Sequencing (NGS), library preparation, and molecular testing, along with strong communication skills and a commercial mindset.
Qualifications
- Sales experience:
- Promote and sell genomics, NGS, molecular diagnostics, and related laboratory products and solutions.
Identify new business opportunities and develop relationships with hospitals, clinical laboratories, universities, research centers, and diagnostic laboratories.
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Maintain and expand relationships with existing customers to achieve sales targets and support long-term business growth.
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Prepare quotations, follow up on sales opportunities, and support the development of commercial proposals.
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Conduct customer visits, product presentations, and technical sales discussions.
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Monitor market trends, competitor activities, and customer needs to identify opportunities for portfolio growth.
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Collaborate with the sales team to develop account plans and achieve business objectives.
- Technical Applications & Customer Support:
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Provide technical demonstrations, product presentations, and application support for genomics and molecular biology solutions.
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Support customers in NGS workflows, including sample preparation, library preparation, sequencing workflows, and data-quality considerations, as applicable to the product portfolio.
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Provide training to laboratory personnel on product operation, protocols, best practices, and troubleshooting.
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Assist customers in selecting appropriate products and workflows based on their technical requirements.
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Troubleshoot application-related issues and coordinate with manufacturers and technical support teams when needed.
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Support the installation, validation, and implementation of laboratory solutions, according to the relevant product requirements and procedures.
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Maintain strong relationships with laboratory users and ensure a high standard of customer satisfaction.
