About Bede
Bede, a Zain Fintech company launched in Sudan in April 2025, is dedicated to delivering innovative and secure digital financial solutions that enhance financial accessibility and convenience for individuals, businesses, and institutions. Through its digital wallet and expanding fintech ecosystem, the company provides integrated payment, transfer, and merchant services across Sudan. At Zain Fintech, we are committed to building trusted, accessible, and customer-centric financial solutions that contribute to the digital transformation and financial inclusion of Sudan.
Position Information
Division: Growth & Business Development
Department/Section: Business Development & Partnership
Position Title: Product Development & Partnership Manager
Reports To : FinTech Director
About the Role
To lead the design, development, and growth of digital fintech products and strategic partnerships by identifying market opportunities, leveraging customer insights, and collaborating across the organization to deliver innovative, compliant, and commercially viable solutions that enhance customer experience, increase revenue, and support the company's strategic objectives.
Key Tasks/Accountabilities
* Develop and execute FinTech product development strategies, roadmaps, and business plans aligned with corporate objectives and market opportunities.
* Lead end-to-end product development initiatives from concept, design, business case development, testing, launch, and post-launch optimization.
* Identify customer needs, market gaps, and emerging trends to develop innovative products and solutions.
* Define product requirements, business rules, pricing models, customer journeys, and value propositions.
* Manage the product lifecycle, including product enhancements, customer adoption, profitability, and retirement where required.
* Collaborate with Technology, Operations, Risk, Compliance, and Customer Experience teams to ensure successful product delivery.
* Identify, evaluate, negotiate, and establish strategic partnerships that support business objectives and product growth.
* Develop and maintain strong relationships with banks, FinTechs, merchants, and payment service providers, technology vendors, and other ecosystem partners.
* Lead partnership negotiations including commercial terms, service level agreements, and contractual arrangements.
* Monitor partner performance and ensure alignment with agreed objectives and service standards.
* Explore new business opportunities and partnership models that drive revenue growth and enhance product capabilities.
* Develop business cases and financial models to evaluate product and partnership opportunities.
* Drive product commercialization strategies to increase market penetration, customer acquisition, and revenue generation.
* Monitor product and partnership performance against defined KPIs and business objectives.
* Identify opportunities for cross-selling, upselling, and expanding the product portfolio.
* Support the achievement of revenue, profitability, and market share targets.
* Lead cross-functional project teams to ensure timely execution of product development and partnership initiatives.
* Establish project plans, timelines, budgets, and performance milestones.
* Manage stakeholder expectations and communicate progress, risks, and outcomes effectively.
* Coordinate product launches and go-to-market activities with Marketing, Sales, Operations, and Technology teams.
* Source, evaluate, and select vendors and strategic partners that support product development and operational objectives.
* Ensure products and partnerships comply with regulatory requirements, industry standards, and internal policies.
* Provide strategic direction and leadership for product development and partnership initiatives.
* Develop and mentor team members to enhance capabilities and performance.
* Foster a culture of innovation, accountability, and customer-centricity.
* Set performance objectives and monitor achievement of departmental goals.
* Drive collaboration across functional areas to achieve shared business objectives.
* Conduct performance reviews, provide ongoing feedback, and support employee development and capability-building initiatives.
* Prepare operational reports, analyze performance trends, and provide recommendations for improvement.
* Lead, coach, and develop the operations team, ensuring high performance, technical competencies, and adherence to operational standards.
* Ensure compliance with all applicable policies & regulatory requirements in information security.
Qualifications/Experience/Skills
Qualifications/Experience: -
- Bachelor’s degree (B.Sc.) in Business Administration, Finance, Economics, Marketing, Information Technology, Telecommunications, or any related field.
- Master's degree (MBA or equivalent) is preferred.
- Professional certifications in Product Management, Project Management, Fintech, Digital Transformation, or Business Analysis are advantages.
- Minimum 5 years of relevant experience in Product Development, Product Management, Business Development, Partnership Management, or Commercial Management.
- Minimum 3 years of leadership or managerial experience.
- Hands on experience in negotiating mutually beneficial partnerships.
- Experience in Telecommunications, Fintech, Digital Financial Services, Mobile Money, Banking, Payments, or a related industry.
- Proven track record of launching and managing successful digital products and partnership ecosystems.
- Provide strategic direction and leadership for product development and partnership initiatives
Skills: -
- Ability to interpret and apply best practice methods/processes.
- Highly developed communication and presentation skills (verbal and written) in both Arabic and English, including the ability to communicate and present effectively with various levels as well as top management.
- Hands on strong project management skills.
- Critical analytical thinking and problem solving.
- Ability to build excellent relationships with key suppliers/customers.
- Third party and vender management.
- planning and organization skills.
- Conflict handling and resolution skills
- Leadership skills
- Able to persuade and influence senior manager and employee levels.
- Highly developed skills in use of relevant IT packages including Excel. Word, PowerPoint etc.
- Highly developed reporting skills, metrics, and analytics, including dashboard creation for executive leadership and board reporting.
