Role Description The Automotive Showroom Manager is a full-time, on-site role based in Beirut Governorate, Lebanon. This role oversees daily showroom operations, including managing vehicle displays, supervising the sales team, and ensuring a welcoming environment for visitors. The manager monitors sales performance, implements promotional activities, and coordinates with marketing and inventory teams to maintain accurate stock levels and product information. Responsibilities include handling customer inquiries, resolving issues, and ensuring a high standard of customer experience from initial contact through post-sale follow-up. The role also involves setting performance targets, preparing reports for management, and maintaining compliance with company policies and industry standards.
Qualifications
- Strong customer-focused skills, including Customer Satisfaction, Customer Service, and Customer Experience.
- Proven Sales abilities with experience working in Showrooms or similar automotive retail environments.
- Previous management or supervisory experience in automotive, retail, or related sectors.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build trust with customers and team members.
- Organizational and time-management skills, including the ability to prioritize tasks and meet sales targets.
- Comfort with basic business reporting, use of CRM or showroom management systems, and standard office software.
- Ability to work on-site full time in Beirut Governorate, Lebanon, and collaborate effectively with cross-functional teams.
- Relevant diploma or degree in Business, Marketing, Management, or a related field is preferred; automotive industry knowledge is an advantage.
