Essential Duties and Responsibilities:
- Manages Delivery and/or Shuttle Operations and ensures routes and deliveries are accurately executed.
- Travels to drop yards in assigned areas and meet with contractors with potential day trips and overnight visits. Provides recaps on the visit details.
- Reviews routes and linehaul assignments.
- Monitors all deliveries and routes in Dispatch Track/Motive from start to finish.
- Works closely with other transportation managers, ensuring routes and deliveries are accurately executed.
- Ensures safety procedures are met or exceeded by inspecting equipment, logs, DVIR’s, and Hours of Service records.
- Manages and monitors performance metrics- including survey, HOS, safety scores and Dispatch Track.
- Partners directly with Independent Contractors.
- Interacts heavily with Store Management, Customer Care and other departments within client’s operations daily.
- Works with all levels of management to build a positive work environment and improve team morale.
- Performs other duties as required.
What we require:
- Expertise in logistics management procedures and best practices.
- Strong problem solving and leadership skills.
- Knowledge of DOT laws and regulations.
- Excellent understanding of safety policy and practices.
- Ability to work extended hours may be required to meet deadlines, handle unusual workloads or to accomplish organizational priorities
- Ability to work in different environments such as offices, cross dock, warehouse and/or yard with no building.
- Excellent verbal and written communication skills with ability to effectively communicate with all levels within the organization, with agencies and vendors.
- Excellent organizational skills with ability to handle multiple priorities, meet demanding deadlines and adjust to sudden changes in workflow.
- Must be computer literate including use of E-mail and Microsoft applications including Excel and Word; Ability to learn new systems as needed.
- Detail oriented, flexible with continuous process/system change with an ability to handle a high pressure, deadline heavy environment.
- Ability to Travel up to 25%.
