Role Description The Cars Showroom Manager is a full-time, on-site role based in Beirut Governorate, Lebanon. The role involves overseeing daily showroom operations, ensuring a welcoming environment, and maintaining high standards of presentation for vehicles and customer areas. The manager supervises showroom staff, allocates tasks, and provides coaching to support strong sales performance and excellent customer service. Responsibilities include managing the sales process from initial inquiry to closing, monitoring inventory and display, coordinating test drives, and ensuring accurate documentation. The role also requires tracking sales metrics, implementing promotional activities, handling customer feedback, and collaborating with senior management on targets, reporting, and continuous improvement initiatives.
Qualifications
- Strong focus on Customer Satisfaction, Customer Service, and Customer Experience, with the ability to build trust and long-term relationships.
- Proven experience in Sales within the automotive or retail sector, with a track record of meeting or exceeding targets.
- Hands-on experience managing Showrooms or similar retail environments, including staff supervision and floor management.
- Excellent communication, negotiation, and interpersonal skills, with the ability to engage diverse customers and teams.
- Solid organizational and time-management skills, with attention to detail in documentation and showroom presentation.
- Ability to work on-site full time in Beirut Governorate, Lebanon, and adapt to a dynamic, fast-paced environment.
- Previous experience in automotive sales or dealership management is highly desirable.
- Bachelor’s degree in Business, Marketing, Management, or a related field is preferred, or equivalent relevant