Company Description Elite Projects Qatar is an authorized company recognized by the Qatar government to support local businesses in operating their services through direct personal coordination and official e-government (E-Gov) channels. The organization focuses on facilitating smooth interactions between companies and government entities, helping clients navigate regulatory and administrative processes efficiently. Elite Projects Qatar is committed to reliable, compliant, and professional service delivery. Team members work in a structured environment where accuracy, responsiveness, and client satisfaction are key priorities.
Role Description The Telesales Executive role is a full-time, on-site position based in Cairo, Egypt. The Telesales Executive will contact potential and existing customers by phone to present services, answer inquiries, and understand client needs. Daily tasks include generating and qualifying leads, following up on prospects, maintaining detailed call records, and updating customer information in the system. The role also involves providing courteous customer support, resolving basic issues, and coordinating with internal teams to ensure smooth onboarding and service delivery. The Telesales Executive is expected to meet individual sales targets, adhere to call quality standards, and represent Elite Projects Qatar in a professional and respectful manner.
Qualifications
- * Strong Communication skills, including clear verbal expression and active listening.
- Customer Service and Customer Support skills to handle inquiries, build rapport, and ensure a positive client experience.
- Lead Generation and Sales skills to identify opportunities, qualify prospects, and close deals over the phone.
- Ability to work in a fast-paced call environment with good time management and organizational skills.
- Proficiency in basic computer applications and CRM or call management systems.
- Previous telesales or call center experience is preferred, ideally in services or government-related sectors.
- Fluency in spoken and written English; Arabic language skills are an advantage.
- High school diploma or equivalent required; further education in business, marketing, or a related field is beneficial.