Finclutech builds digital financial services and mobile money platforms used across multiple markets. We work with banks, telcos, and payment partners, and we're looking for a Technical BA who can turn complex financial-services requirements into clear specifications that engineering teams can build from.
Job description: -
- To understand business requirements from multiple stakeholders and accurately translate them into technical requirements for software solutions.
- Ensuring that requirements are delivered on time and within scope.
- Design of technical solutions that align with business requirements.
- Creating detailed documentation (functional specifications, system requirements, workflows, UMLs) for development teams.
- Ensuring the technical feasibility of the proposed solutions and identifying risks or limitations early on.
- Acting as the liaison between technical teams (developers, testers, etc.) and business stakeholders to ensure clear communication and understanding.
- Providing ongoing support and clarification to the development team during the software development lifecycle.
- Collaborating with QA teams to define acceptance criteria and test cases based on business requirements.
- Ensuring that software meets functional requirements, performance benchmarks, and quality standards.
- Assisting in UAT (User Acceptance Testing) and validating that the delivered solution meets business needs.
- Suggesting improvements to business processes and system features based on feedback from stakeholders and end-users.
- Monitoring and analysing product performance post-deployment to identify areas for improvement.
- Working alongside project managers to ensure timely and efficient project delivery.
- Leveraging AI tools (e.g. Claude) to accelerate requirements analysis, documentation drafting, and workflow automation, while critically reviewing AI-generated outputs for accuracy before use.
- Writing requirements for integrations with third party providers (telcos, payment gateways, banking partners) and coordinating dependencies across external vendors.
Job Specification and Technical Requirements: -
- Degree in Computer Science, Engineering, Information Technology, or a related field is a must. Certifications in CBAP, PMI-PBA or related certification in Business Analysis is strongly preferred.
- At least 8 years of hands-on BA experience in a software development environment, with exposure to technical aspects of the development process.
- Have a deep understanding and knowledge of Banking and Mobile Money domains.
- Proven track record of writing business requirements for financial systems – knowledge of banking and mobile money is preferred.
- Deep understanding of Waterfall and Agile methodologies and familiarity with project management tools (e.g., JIRA).
- Experience in writing detailed business and technical specifications, user stories, and acceptance criteria.
- Proficient in the Software Development Life Cycle (SDLC).
- Proficiency with tools for requirements management, such as Microsoft Office, MS Visio, Adobe XD, Confluence or specialized business analysis tools.
- A good understanding of software development principles, databases (e.g., SQL), and web technologies (e.g., HTML, CSS, JavaScript, APIs), programming languages or frameworks to understand technical discussions.
- Experience in creating UML diagrams (Use Case, Activity, Sequence, and Class Diagrams) for system design.
- Ability to develop workflows and process flow diagrams to represent business processes.
- Ability to understand and explain complex technical concepts to non-technical stakeholders and vice versa.
- Strong verbal and written communication skills (English) for documentation, reports, and stakeholder meetings.
- Analytical thinking to break down complex business issues and propose technical solutions.
- Proactive in identifying problems early in the development cycle and helping find solutions.
- Working effectively in cross-functional teams, including developers, QA engineers, product owners, and project managers.
- Managing multiple tasks, meeting deadlines, and adapting to changes in project scope or timelines.
- Working knowledge of AI/LLM tools, particularly Claude, for requirements analysis, documentation and process automation is a strong plus.
- Understanding prompt engineering principles and the judgement to critically evaluate AI-assisted outputs for accuracy and business relevance.
- Experience with API documentation and specification tools such as Postman is an advantage.
- Awareness of payment rails, regulatory and compliance considerations relevant to mobile money such as PCI-DSS and Data Protection, is an advantage.
- Exposure to data/reporting tools such as Power BI to interpret product and transaction performance metrics is a plus.
