Sales Associate – Perfume Retail
Maylaa Group
Employment Type: Full-time
About the Role
Maylaa Group is seeking an experienced Sales Associate with a background in perfume retail. The successful candidate will help customers discover fragrances, deliver excellent service and contribute to the store’s sales targets.
Key Responsibilities
Welcome customers and recommend fragrances based on their preferences, budget and occasion.
Explain fragrance notes, concentrations, product ranges and brand stories.
Demonstrate perfumes using testers and scent strips according to company standards.
Achieve individual sales targets and support overall store performance.
Recommend complementary products and gift sets suited to customer needs.
Build lasting customer relationships and follow up through approved company channels.
Stay informed about new launches, promotions and fragrance trends.
Prepare gift wrapping and ensure purchases are presented professionally.
Process sales and payments accurately using the point-of-sale system.
Maintain attractive displays, clean counters and organised testers.
Support stock replenishment and inventory counts, reporting shortages or discrepancies.
Handle customer enquiries professionally and refer complaints to the store manager when needed.
Follow company policies, stock-control procedures and service standards.
Requirements
Minimum two years of sales experience in perfume retail.
Good knowledge of fragrance families, notes and concentrations.
Experience with niche or luxury fragrance brands is an advantage.
Strong customer-service skills and a proven ability to achieve sales targets.
Strong communication skills in English; Arabic is an advantage.
Familiarity with point-of-sale systems and accurate cash handling.
Professional presentation, attention to detail and a positive attitude.
Ability to work effectively as part of a team.
Flexibility to work retail shifts, including weekends and public holidays.
