KEY ACCOUNTABILITIES
Data Management & Analytics Governance
- Conduct data quality assurance activities by validating structured and unstructured organizational data to ensure data accuracy, consistency, completeness, and reliability.
- Maintain analytical databases, documentation records, and data governance logs by applying approved standards and controls to support organizational analytics activities.
- Identify data inconsistencies, and reporting issues by conducting analytical reviews and validation exercises to improve data quality and analytical accuracy.
Organizational Analytics & Business Intelligence
- Conduct organizational analytics activities by analyzing operational, workforce, productivity, customer, and business performance data to identify trends, opportunities, and improvement areas.
- Develop and maintain dashboards, scorecards, and analytical reports according to business requirements and analytical standards to support organizational analysis and management reporting.
- Analyze organizational performance indicators, operational efficiency measures, customer insights, and business metrics to support strategic planning and organizational effectiveness initiatives.
- Support the development and application of statistical models, forecasting methodologies, and predictive analytics techniques to identify trends and support business forecasting activities.
Strategic Insights & Organizational Effectiveness
- Develop strategic insights and recommendations by analyzing organizational trends, customer feedback, operational challenges, and business performance indicators to support management decision-making.
- Coordinate with internal stakeholders to obtain, validate, and analyze business information required for organizational analytics, operational forecasting, and performance assessment activities.
- Prepare analytical reports, executive dashboards, management presentations, and business intelligence reports to support strategic and operational decision-making.
- Collaborate with Workforce Assessment & Optimization, Organizational Development, and Organization Modeling & Design functions by providing organizational analytics, reports, and performance insights to support organizational initiatives.
Required Qualifications
- Bachelor's degree in Business Administration, Economics, Statistics, Data Analytics, Information Systems, or a related discipline.
- 3–6 years of experience in Organizational Analytics, Business Analytics, Workforce Analytics, Business Intelligence, Data Analytics, or related fields.
Preferred Qualifications
- Professional certifications in Data Analytics, Business Intelligence, Statistics, or Analytics tools are preferred.
- Experience within the banking or financial services sector.
Soft Skills:
- Excellent command of English and Arabic languages (written and spoken).
- Excellent leadership and people management skills.
- Excellent communication and presentation skills.
- Excellent negotiation and influencing skills.
- Excellent stakeholder management skills.
- Excellent analytical and decision-making skills.
- Excellent planning and organizing skills.
Technical Skills:
- Strong Business Intelligence and Dashboard Development skills.
- Strong Statistical Analysis skills.
- Strong Data Analysis and Interpretation skills.
- Strong Workforce Analytics skills.
- Good Predictive Analytics and Forecasting skills.
- Strong Business Analysis skills.
- Strong Microsoft Excel and Data Visualization skills.
