WE ARE HIRING – MALL OPERATIONS MANAGER
We are looking for an experienced Mall Operations Manager to join our team in Dubai.
MANDATORY REQUIREMENT:
Candidates must have proven hands-on experience in mall management and mall operations within Dubai, UAE.
Only candidates with direct Dubai mall operations experience will be considered.
Key Responsibilities:
• Oversee the day-to-day operations and management of the mall.
• Ensure smooth functioning of all mall facilities, services, and common areas.
• Coordinate with tenants, retailers, contractors, security, cleaning, maintenance, and other service providers.
• Monitor facility management, maintenance, housekeeping, security, and operational standards.
• Manage tenant relations and address operational issues promptly.
• Ensure compliance with health, safety, security, and regulatory requirements.
• Coordinate preventive and corrective maintenance activities.
• Manage operational budgets, service contracts, vendors, and cost control.
• Handle emergencies, incidents, complaints, and operational escalations.
• Conduct regular inspections and ensure the mall is maintained to high standards.
• Prepare operational reports and provide regular updates to management.
• Support mall events, promotions, and activities from an operational perspective.
Requirements:
• Proven experience as a Mall Operations Manager / Mall Manager / Mall Operations professional.
• Mandatory Dubai mall management and mall operations experience.
• Strong understanding of mall facilities, tenant operations, FM coordination, security, and customer experience.
• Strong vendor and contractor management skills.
• Excellent leadership, communication, problem-solving, and stakeholder-management abilities.
• Strong knowledge of Dubai operational and regulatory requirements.
• Ability to manage multiple operational functions in a fast-paced retail environment.
Location: Dubai, UAE
Experience: 5+ years in mall operations preferred
Availability: Immediate joiners preferred.
Interested candidates may share their CV, current salary, expected salary, and notice period.
