Job DescriptionROLE SCOPETechnical Support* Take an active role in setting up, operating, and maintaining audio, video, lighting equipment, and technical operations. * Conduct daily checks, startup, closing procedures, preventive and corrective maintenance of AVL and Network systems around the park. * Minimize downtime by performing preventive maintenance activities in accordance with manufacturer's requirements. * Troubleshoot technical issues in real-time, ensuring minimal disruption to live show & events and the daily operation * Alone or a part of a team you will support production teams, event sales teams to meet technical requirements and ensure smooth operations of shows and events and smooth running of the parks on a daily basis. * Ensure that all corrective maintenance is performed effectively to prevent recurring issues. * Attend briefings, training sessions, and development programs to promote personal growth.
Quality Assurance* Follow best practices for equipment setup, operation, and safety whilst following the business's safety requirements. * Conduct quality checks as required by the Maintenance Management System to maintain high standards of maintenance and operation and report any issues in a timely fashion. * Complete and submit all preventive and corrective maintenance checklists to Team Leaders by the designated deadline.
Reporting* Report any issues that occur in a time fashion to the shift supervisor. * Report equipment faults, troubleshoot equipment and system faults.
Collaboration* Foster a collaborative and innovative environment within the Entertainment technical team, supporting and guiding each other along with new team members.
QualificationsEssential* High school diploma or equivalent. * Proven experience working with audio, video, lighting, and special effects equipment in a live entertainment or event production environment. * Electrical, Electronics, IT and IT Network experience. * The knowledge of operating of Entertainment shows systems and show control systems are a must. * Keen interest in technology. Familiar with latest technologies and implementation. * Proven ability in troubleshooting. * Problem solving skills. * Able to adhere to strict timelines. * Clear understanding of both written and spoken English. * Computer skills. * Ability to understand one line drawings and schematics. * Able to spend long hours standing if required. * Possess a firm knowledge of installation tools and have the ability to use them. * Ability to lift at least 25 kg.
Desirable* Technical training or certification in Audiovisual Technology, Electrical Engineering, Information Technology, Electronics Engineering or related field Highly preferred. * Strong troubleshooting skills and the ability to quickly diagnose and resolve technical issues under pressure. * Theater background * Previously worked at theme park. * Operated audio and lighting systems for live entertainment. * Component repairs of audio, lighting, and video equipment. * People person who works well alone and as part of a larger team. * Self-motivated and wants to get the job done. * Knowledge of show, automation, and digital signal processing is an advantage. * Has system integration and design knowledge.
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