Company Description Skin Society (skinsociety.me) is a beauty, health, and wellness destination that focuses on helping individuals feel confident and comfortable in their own skin. Backed by the expertise of G Management Group, the company offers a wide range of retail products, professional services, and parapharmacy goods to meet evolving beauty and skincare needs. Skin Society emphasizes self-care and modern beauty trends, encouraging customers to embrace their natural look while feeling supported and inspired. As a growing brand, it provides a dynamic environment for team members who are passionate about customer experience, beauty, and wellness.
Role Description The Customer Service Representative is a full-time, on-site role based in Achrafieh. This role involves greeting and assisting customers in-store, responding to inquiries about products and services, and ensuring a positive and welcoming experience at all touchpoints. The representative will handle customer complaints and returns, provide product recommendations aligned with customers’ skincare and beauty goals, and maintain accurate records of interactions in the system. Daily tasks also include coordinating with other team members to resolve issues, supporting online order queries, and upholding store standards and brand guidelines.
Qualifications
