Company Description AdsLabs is a performance-focused digital marketing agency that helps businesses scale through data-driven strategies, high-converting creatives, and precise media buying. The company specializes in building complete growth systems that cover customer acquisition, paid advertising, content, funnels, and conversion optimization. Every strategy is grounded in data, testing, and clear KPIs to deliver measurable business outcomes rather than vanity metrics. AdsLabs partners closely with each client to understand their market, audience, and goals, then designs tailored campaigns that drive sustainable revenue growth. Team members join a results-oriented environment where experimentation, learning, and accountability are highly valued.
Role Description This full-time remote role focuses on driving online sales and providing exceptional service to digital customers across multiple channels. The online sales service expert will handle inbound inquiries, guide prospects through product or service offerings, and support customers throughout the buying journey to improve conversion rates and retention. Daily responsibilities include responding to questions via chat, email, and phone, recommending solutions based on customer needs, and ensuring a smooth, positive customer experience. The role also involves tracking interactions in CRM tools, identifying upsell and cross-sell opportunities, and collaborating with marketing and account teams to relay customer insights and refine sales messaging. Success in this role requires a proactive, solutions-oriented approach and comfort working independently in a remote, performance-driven environment.
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