Customer Care & Operations Executive
Swedish ME Steel, UAE
Swedish ME Steel is looking for a motivated and highly organized Customer Care & Operations Executive to join our team in the UAE.
This is a hands-on role combining customer service, sales support, order management, logistics coordination, and daily operational activities. You will be an important link between our customers, sales team, suppliers, warehouse, logistics partners, and management.
We are looking for someone who enjoys working in a fast-paced commercial environment, takes ownership of tasks, and understands that excellent customer service depends on both good communication and strong execution.
Key Responsibilities
Qualifications & Experience Bachelor’s degree or relevant diploma in Business Administration, Supply Chain, Logistics, Commerce, or a related field. * Previous experience in customer service, sales coordination, order management, logistics, trading, or operations. * Experience from the welding electrodes, steel, engineering, manufacturing, or trading sector* is an advantage. * Good understanding of UAE logistics, deliveries, import/export processes, and commercial documentation is preferred. * Strong working knowledge of Microsoft Office, particularly Excel and Outlook. * Experience with CRM, accounting, or order management systems is an advantage. * Excellent written and spoken English.
What We Are Looking ForThe right candidate is:
Comfortable working in a small, entrepreneurial organization where responsibilities can extend beyond a narrowly defined job description.
About Swedish ME Steel UAESwedish ME Steel UAE, with Office and Warehouse in Sharjah supplies high-quality UTP & Bohler Welding electrodes, Toolox, special steels and related solutions to customers across the Middle East and India. We work closely with customers in industries including engineering, manufacturing, mining, construction, maintenance, and heavy industry.
We are a customer-focused organization where speed, reliability, technical understanding, and strong personal relationships are central to how we do business.
LocationSharjah, UAE
Employment TypeFull-time
If you are a proactive, detailed focused, service-oriented professional who enjoys combining customer interaction with operational responsibility, we would be happy to hear from you.
