We are looking for a skilled Collections Supervisor to join the team of a leading company serving clients across the government sector and major private companies in the Kingdom. If you have experience supervising collections operations and managing accounts receivable, and are looking for an opportunity to join a professional environment with real potential for growth and development, we welcome your application.
Job Purpose
Oversee the company's collections operations and ensure timely recovery of outstanding payments from clients (government entities and private sector companies) by actively following up on due invoices and developing effective collection plans to support required cash flow and minimize bad debt.
Key Responsibilities
- Supervise the collections team and monitor their daily performance
- Track due and overdue invoices and set collection priorities accordingly
- Communicate directly with clients to follow up on outstanding payments and resolve any payment-related issues
- Develop collection plans and timelines and monitor their execution
- Prepare periodic reports on accounts receivable status and collection rates for management
- Coordinate with the Finance and Sales departments to resolve any issues related to invoices or contracts
- Follow up on the approval of payment claims/extracts with government entities in line with their applicable payment procedures
- Analyze reasons for payment delays and propose practical solutions to reduce bad debt
- Ensure compliance with the company's approved collection policies and procedures
- Build and maintain strong working relationships with client contacts to facilitate collections
- Train the collections team and develop their capabilities
Required Skills & Qualifications
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field
- Minimum of 3–5 years of experience in collections or accounts receivable management, including at least 1 year in a supervisory role
- Prior experience collecting payments from government entities and large corporate clients is preferred.
- Proficiency in accounting systems and CRM/ERP platforms
- Advanced proficiency in Excel
- Strong negotiation and communication skills
- Strong organizational skills with the ability to manage time and prioritize effectively
- Leadership skills with the ability to manage and guide a team
- Advanced in both Arabic and English, spoken and written
