AV / LCD TV / SDA Technician
Location: Jeddah & Al Qassim, Saudi Arabia
Employment Type: Full-Time
Role Purpose
The AV / LCD TV / SDA Technician is responsible for diagnosing, repairing, and maintaining LCD TVs and Small Domestic Appliances (SDA). This role requires strong technical expertise in component-level repairs, field service, software updates, and customer support while ensuring all repairs meet manufacturer standards and company quality requirements.
Key Responsibilities
- Diagnose and repair LCD TVs at the component level.
- Perform backlight replacement and repair LCD panel vertical line issues using COF bonding and laser bonding machines.
- Troubleshoot and repair Small Domestic Appliances (SDA), including:
- Coffee machines
- Robot vacuum cleaners
- Steam irons
- Kitchen appliances
- Other household appliances
- Carry out field service visits to customer locations for installation, maintenance, troubleshooting, and repairs.
- Perform software and firmware updates on LCD TVs and other electronic products.
- Read and interpret service manuals, circuit diagrams, and technical documentation.
- Use diagnostic equipment and specialized repair tools to identify faults.
- Identify and order spare parts using the company's service management system.
- Complete service reports and update repair status accurately in the system.
- Ensure all repairs comply with manufacturer specifications and company quality standards.
- Provide professional customer service and explain repair findings when required.
- Maintain tools, equipment, and workshop cleanliness.
- Follow all health, safety, and company service procedures.
Education
- Technical Diploma or Certification in Electronics, Electrical Engineering, or a related technical field.
Experience
- Minimum 2 years of experience repairing LCD TVs and consumer electronics.
- Proven experience in component-level electronic repairs.
- Experience repairing Small Domestic Appliances (SDA).
- Previous experience with an authorized service center or internationally recognized consumer electronics brands is highly preferred.
Technical Requirements
- Strong experience repairing LCD TVs at the component level.
- Experience with:
- Backlight replacement
- COF bonding and laser bonding repairs for LCD panel vertical lines
- Software and firmware updates
- Ability to read service manuals and electronic schematics.
- Skilled in using electronic diagnostic and testing equipment.
- Experience identifying and ordering spare parts through service management systems.
- Basic computer skills for reporting and service updates.
- Good command of English (reading, writing, and speaking).
- Experience working with one or more of the leading consumer electronics and home appliance brands.
Other Requirements
- Valid Saudi driving license.
- Willingness to travel to customer locations for field service.
- Strong troubleshooting and analytical skills.
- Excellent customer service and communication skills.
- Ability to work independently and within a team.
- Willing to be based in Jeddah or Al Qassim.
