Company Description Mozaic Loyalty Solutions productizes enterprise loyalty by transforming complex loyalty infrastructures into scalable, ready-to-deploy SaaS platforms. The company offers a proven enterprise loyalty platform that enables faster deployment and reduced operational complexity compared to custom-built or legacy systems. Mozaic serves retailers, malls, F&B, service providers, and hospitality brands with a flexible architecture designed for modern customer engagement. Its unified platform covers points management, campaigns, rewards, digital wallets, feedback systems, digital menus, mobile apps, integrations, and advanced analytics, supported by ongoing customer success and operational guidance. With operations across KSA, Jordan, and Egypt, Mozaic’s mission is to help businesses build loyalty ecosystems that increase engagement, strengthen retention, and drive measurable growth.
Role Description This is a full-time, on-site Software Quality Assurance Engineer role based in Amman. The Software Quality Assurance Engineer will design, execute, and document manual test cases for Mozaic’s loyalty SaaS platform and related applications. Responsibilities include validating new features, performing regression and integration testing, identifying and tracking defects, and collaborating closely with software development teams to ensure high-quality releases. The role involves reviewing requirements and specifications, contributing to test planning and process improvement, and supporting production issue investigations to maintain platform reliability and performance.
The ideal candidate should have strong experience in software quality assurance and be comfortable working across mobile, web, APIs, databases, and release processes.
Qualifications
