Company Description Rosalte is a modern retail brand focused on providing essential products for everyday living. The company offers a curated selection of snacks, beverages, and related convenience items in one accessible location. Rosalte is committed to delivering a seamless purchasing experience, combining quality products with efficient customer service. Team members contribute directly to making daily life easier for customers by ensuring reliability, availability, and friendly interactions.
Role Description The Senior Bilingual Telesales role is a full-time hybrid position based in Sheikh Zayed City, with some flexibility to work from home. In this role, the team member will handle inbound and outbound calls, present product offerings, and close sales while maintaining high customer satisfaction. Daily tasks include responding to customer inquiries, following up on leads, explaining promotions, processing orders, and updating customer records in line with company standards. The role also involves meeting sales targets, preparing brief call reports, collaborating with the sales and customer service teams, and providing feedback on customer needs and market trends. The Senior Telesales professional is expected to lead by example, support junior team members, and use bilingual skills to communicate clearly with a diverse customer base.
Qualifications
3+ years of B2B/Telesales experience
Fluent in English & French
Strong lead generation, negotiation & closing skills
International/FMCG experience is a plus
