The objective of this position
Extensive experience in managing and operating restaurants is required, along with the ability to effectively lead a team, ensure service quality, enhance customer experience, and manage inventory and supplies to optimize operational efficiency while minimizing waste and costs.
The main responsibilities
- Management of daily operations of the restaurant and ensuring efficient workflow.
- Supervision of the team and task delegation while monitoring performance.
- Management of customer service and handling inquiries and complaints professionally.
- Monitoring the quality of food and service and ensuring compliance with established standards.
- Management of inventory and supplies while overseeing receiving, storage, and distribution processes.
- Implementation and monitoring of periodic inventory audits to ensure accuracy of quantities.
- Monitoring inventory levels and ensuring availability of materials and staffing needs continuously.
- Ensuring compliance with hygiene, safety, and health standards within the restaurant.
- Monitoring employee performance and assessing their training needs while developing team skills.
- Preparation and monitoring of operational reports related to inventory, waste, and service quality.
- Coordination with relevant departments to ensure continuity of operations and achieve restaurant goals.
- Monitoring the implementation of policies and procedures and achieving required performance indicators.
Skills
Requirements
- Previous experience in restaurant management or a similar managerial role.
- Strong experience in managing and operating restaurants and customer service.
- Experience in inventory and supply management and waste monitoring.
- Experience in team management and performance monitoring.
- Strong skills in customer interaction and problem resolution.
- Ability to monitor product quality and service compliance with operational standards.
- Strong leadership and organizational skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Good communication and decision-making skills.
- Proficiency in using restaurant and inventory management systems is considered an added advantage.
