****Role Description The Restaurant Floor Manager is responsible for overseeing day-to-day operations on the restaurant floor, ensuring smooth service and an excellent guest experience. This full-time, on-site includes supervising front-of-house staff, coordinating table assignments, and monitoring service standards to maintain a welcoming and efficient environment. The Floor Manager leads and supports team members during shifts, addresses guest feedback, and ensures that food and beverage quality and presentation meet brand guidelines. Additional responsibilities include assisting with staff scheduling, training new team members, maintaining cleanliness and safety standards, and collaborating with the kitchen and management to optimize operations.
Qualifications Strong focus on Customer Satisfaction and Customer Service, with the ability to respond to guest needs and resolve issues professionally. * Experience in Hiring and supervising front-of-house teams, including training, performance feedback, and shift coordination. * Excellent Communication skills, with the ability to interact clearly and respectfully with guests, team members, and management. * Knowledge of Food & Beverage operations, including menu items, hygiene standards, and service procedures. * Previous experience in restaurant or hospitality management, preferably in casual dining or similar concepts. * Strong organizational and multitasking abilities, with attention to detail in a fast-paced environment. * Ability to lead by example, motivate diverse teams, and maintain a positive, inclusive work atmosphere. * Flexibility to work evenings, weekends, and holidays as required by restaurant operations.*
