Job Summary:
Supports the Business Processes function by identifying data inconsistencies, maintaining process documentation, and contributing to the accuracy and consistency of operational information. This includes data cleansing and validation, basic data analysis, process documentation and maintenance, and adherence to established procedures and guidelines.
Duties and Responsibilities:
Data Cleansing and Validation
- Collects, organizes, and updates process-related data and records in designated systems and files.
- Reviews data for completeness, accuracy, consistency, and duplication using established guidelines.
- Identifies data discrepancies and performs routine corrections within approved procedures, escalating unresolved issues for review.
- Maintains accurate and organized datasets to support reliable reporting and analysis.
Documentation and Record Maintenance
- Assists in preparing and updating process documents, work instructions, process maps, templates, and user guides using approved formats.
- Maintains document version control, file naming, and storage in accordance with established practices.
- Checks documentation for completeness and consistency and organizes records to ensure they remain accurate and accessible.
Basic Data Analysis and Reporting
- Compiles and consolidates data from approved sources to support routine analysis and reporting.
- Performs basic data checks and comparisons to identify recurring issues, inconsistencies, and data gaps.
- Prepares basic tables, charts, summaries, and reports to present data findings clearly and accurately.
Process Support and Collaboration
- Follows established procedures and refers complex queries or issues to the appropriate team member.
- Performs other related duties as assigned by the line manager.
Skills and Qualifications:
- Bachelor's degree in MIS, Data Science, or Business Management
- 2–3 years of relevant work experience
- Good communication skills in both English and Arabic
- Experience in data cleansing and validation
- Data organization and management skills
- Data analysis and interpretation skills
- Experience in reporting and process documentation
- Analytical skills
- Teamwork skills
- Proficiency in Microsoft Office
