Role Description The Inside Sales Representative is a full-time, on-site role based in Beirut, responsible for driving sales and supporting the customer journey for BeytMod and WFashion Group brands. In this role, the team member will handle inbound and outbound calls, respond to customer inquiries, and convert leads into loyal customers through effective consultative selling. Daily activities include managing customer accounts, following up on leads from digital and in-store channels, preparing quotations, and processing orders accurately in the CRM or sales systems. The Inside Sales Representative will maintain strong relationships with customers, address concerns promptly, and collaborate with store teams and marketing to support promotions and campaigns. The role also involves tracking sales performance, reporting on targets, and contributing ideas to improve customer satisfaction and sales efficiency.
Qualifications
- Solid Inside Sales experience, with the ability to handle inbound and outbound sales activities and close deals effectively.
- Strong Customer Service and Customer Satisfaction skills, focused on building trust and delivering a positive customer experience.
- Proven Lead Generation capabilities, including identifying prospects, qualifying leads, and nurturing them through the sales cycle.
- Account Management skills, with experience maintaining and growing relationships with existing customers.
- Excellent communication and interpersonal skills, with the ability to engage diverse customers in a professional and respectful manner.
- Comfort with sales and CRM tools, basic data entry, and using digital channels to support sales activity.
- Ability to work on-site in Beirut, manage multiple priorities, and meet or exceed individual and team sales targets.
- Previous experience in fashion retail or lifestyle brands and proficiency in English and Arabic are highly beneficial.
