Job Summary
The Front Desk Receptionist is the first point of contact for the company, responsible for creating a professional, welcoming, and positive experience for employees, visitors, and clients. The role manages the reception area, handles incoming calls and correspondence, welcomes and directs visitors, and provides administrative support to ensure the smooth day-to-day operation of the office.
Job Responsibilities
- Greeting clients upon arrival and connect them with the appropriate party
- Answering phone calls in a timely manner and routing callers to correspondences
- Ordering Front Office supplies and keeping inventory of stock
- Maintaining confidentiality in a highly ethical manner when it comes to sensitive information
- Developing and updating administrative systems and coping with other departments when needed
- Making up routine correspondence and emails
- Maintaining contacts list
- Providing information by answering questions and requests
- Carrying out administrative duties such as filing, typing, copying, binding, scanning etc.
Qualifications
- Bachelor’s Degree in Business Administration or Management
- 2-4 years of relevant work experience
- Excellent command of both English and French, written and spoken
Personal Attributes
The position requires excellent communication and interpersonal skills, a professional appearance and attitude, strong organizational abilities, attention to detail, and the ability to manage multiple tasks efficiently while maintaining a high level of customer service
