JOB PURPOSE
The E-Commerce - Sales Representative is responsible for building, managing and developing long term relationships with e-commerce partners to achieve targeted sales revenue. He/She will drive sales performance, market share, and online presence for our Beauty, Consumer Goods and Healthcare portfolio on different e-commerce platforms.
KEY ACCOUNTABILITIES AND RESPONSIBILITIES:
E-Commerce Accounts Management:
- Lead and negotiate annual agreements with multiple e-commerce partners.
- Develop e-commerce sales strategies in coordination with the Brand Managers and Sales Managers.
- Own the profitability of the selling proposal on the e-commerce platforms.
- Place orders for the e-commerce partners to ensure the availability of products at any time in order to achieve monthly sales targets.
- Support Brand and Sales Managers to raise awareness and improve the visibility of e-commerce activities.
- Implement the marketing budget and handle events on e-commerce platforms in coordination with Brand Managers.
- Cooperate daily with e-commerce partners for products availability, new products’ launches, preparation and implementation of promotional plans, etc.
- Provide customer support to prevent and quickly resolve problems with orders, products, and sales initiatives, etc.
- Develop trust relationships with e-commerce partners and understand needs and requirements to have repeated business.
- Handle invoicing and follow-up on the money collection process, to ensure the continuity of the business.
Stock Management:
- Prepare offers using stock level and stock aging methods, in order to control the recent products with coordination from the Sales and Brand Managers.
- Ensure e-commerce partners carry the right and adequate stock levels.
- Work closely with demand planning, merchandising and warehouse teams to ensure the fulfillment of orders on time.
Market Analysis/Business Development:
- Gather data regarding competitors in order to define the portfolio’s position within the e-commerce platforms.
- Find new market opportunities to ensure the growth of the portfolio’s market share and business.
- Analyze and interpret e-commerce partner's sales report in order to drive the right strategy that will enhance our products presence and sales on them.
- Compile, analyze, and interpret data to identify and understand market trends, market prices, and purchasing behaviors.
- Prepare sales and target reports to follow up on targets and have accurate projection figures.
- Search, develop and implement innovative solutions for business growth.
QUALIFICATIONS, EXPERIENCE, & SKILLS:
- Bachelor’s Degree in Business Administration, Marketing or any related field.
- 2-4 years of experience in sales. Experience with an e-commerce platform is a plus.
- Fluent in Arabic and English. French is a plus.
- Proficient in Microsoft Office.
- Understanding of social and digital trends in the market.
- Proven e-commerce strategist.
- Demonstration of business development skills to result in new and increased business.
- Solid time management, organizational, and prioritization skills.
- Being a positive ambassador of the broader e-commerce organization & culture.
