Company Description The Grand Mandarin and The Royal Mandarin set a distinct standard for Nile cruising between Luxor and Aswan. Both cruises focus on disciplined design, operational precision, and a seamless service experience that emphasizes consistency and control. Every element on board is intentionally crafted, creating an environment where details are defined rather than added. Team members contribute to a refined guest experience that blends luxury, structure, and high-quality hospitality.
Role Description The Director of Sales and Business Development is a full-time, on-site role based in Cairo, Egypt. This position is responsible for leading sales strategy, driving revenue growth, and expanding business opportunities for The Grand Mandarin and The Royal Mandarin cruises. Day-to-day tasks include managing the sales pipeline, developing and executing business development initiatives, and nurturing relationships with travel agencies, corporate clients, and strategic partners. The role also involves overseeing sales operations, setting performance targets, analyzing market trends, and coordinating with marketing and operations teams to ensure alignment with business objectives. The director will lead and mentor the sales team, implement customer-focused processes, and represent the brand in key industry events and negotiations.
Qualifications
- * Demonstrated expertise in Sales and Sales Operations, including pipeline management, forecasting, and revenue optimization.
- Strong Business Development skills with a track record of identifying, negotiating, and closing new partnerships or market opportunities.
- Experience in Customer Service and client relationship management, with a focus on delivering consistent, high-quality guest experiences.
- Proven Team Management capabilities, including coaching, performance management, and building high-performing sales teams.
- Relevant experience in hospitality, travel, or luxury services is highly beneficial; cruise or tourism industry experience is an advantage.
- Excellent communication, negotiation, and presentation skills in English; proficiency in Arabic is a plus.
- Strong analytical and strategic thinking skills, with the ability to use data to inform decisions and measure outcomes.
- Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field; advanced degree or professional certifications are a plus.
