Client Success Executive (Remote – Full-Time) | alist.ae
We're looking for energetic and reliable individuals to join our growing team as a Client Success Executive (Remote – Full-Time).
Position: Client Success Executive
Schedule: Full-Time
Salary: AED 3,000 per month (convert to your local currency as needed)
OVERVIEW
alist.ae is hiring a Client Success Executive to join our growing team. This role focuses on customer engagement and account management, making it ideal for someone with a solid background in customer service or related fields, strong communication skills, and a proactive, solution-driven mindset.
Immediate start preferred — quick responders will be prioritized!
REQUIREMENTS
- Solid account management experience of at least 3 years, with hands-on experience preferably in handling SaaS accounts.
- Excellent communication and problem-solving skills
- Comfortable handling client communication via email, WhatsApp, and calls
- Basic familiarity with CRM systems or digital tools
- Ability to manage multiple accounts efficiently
- Organized, proactive, and detail-oriented
- Reliable work setup (laptop, headset, stable high-speed internet with backup)
KEY DUTIES
- Build and maintain strong client relationships
- Guide clients through onboarding and campaign execution
- Use internal software tools and CRM systems to manage collaborations
- Manage an assigned client portfolio independently while ensuring client satisfaction and contributing to higher client retention rates
- Share client feedback with relevant teams
- Track account activity and compile reports
