Job DescriptionWorkforce Management AssociateLocation: Fayetteville , NC
Type: Full Time
SummaryThe Workforce Management (WFM) Associate is responsible for supporting workforce planning, scheduling, forecasting, and real-time operations to ensure optimal staffing levels and service performance. This role analyzes workforce data, monitors operational trends, and collaborates with business leaders to improve productivity, employee utilization, and customer experience. The Workforce Management Associate helps ensure staffing resources are aligned with business demand while maintaining service level objectives and operational efficiency.
Responsibilities
Eligibility RequirementsRequired Qualifications
Preferred Qualifications
About EClerxeClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.
The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
For more information, visit www.eclerx.com
You can also find us on:
https://www.linkedin.com/company/eclerx/
https://www.indeed.com/cmp/Eclerx/about
https://www.glassdoor.com/eClerx
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here
