Company Description Self-employed Collections Officers typically work directly with individual clients or small businesses to manage outstanding receivables and improve cash flow. This setting offers flexibility in working methods and close collaboration with clients to tailor collection strategies to their specific needs. The work environment is generally fast-paced and goal-oriented, with a strong focus on professionalism and ethical practices. Team members are expected to maintain high standards of integrity, discretion, and accountability in all financial interactions.
Role Description The Collections Officer is a full-time, on-site role based in Beirut, responsible for managing and recovering outstanding debts from individual and business clients. Daily tasks include contacting customers via phone, email, and in person, negotiating payment arrangements, and documenting all interactions and agreements in an organized manner. The role involves analyzing account histories, identifying delinquent accounts, and proposing appropriate collection strategies to meet agreed recovery targets. The Collections Officer will handle customer inquiries, resolve disputes related to billing or payments, and coordinate with finance or accounting resources to ensure accurate record-keeping. This position requires adherence to legal and regulatory guidelines, maintaining professional communication, and providing timely reports on collection activities and performance.
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