About AllegianceTek
AllegianceTek is a UK-based IT services company working with small and medium-sized businesses across Europe. We deliver IT consulting, infrastructure management, cybersecurity, and compliance support. We are expanding our Beirut team.
The role
We are hiring a full-time Operations Assistant to work on-site in Beirut.
This role exists to keep things moving. You will be the person who follows up, chases what's outstanding, coordinates between our internal teams and external parties, and makes sure nothing sits waiting. You are the coordination point who keeps clients, vendors, and the team informed and on track.
What you'll do
- Follow up with clients on outstanding items: documents, confirmations, scheduling, status checks
- Coordinate with vendors and suppliers — quotes, renewals, deliveries, routine queries
- Chase internal teams for updates and keep project trackers current
- Handle routine research: comparing tools, gathering pricing, finding suppliers
- Take meeting notes and make sure follow-up actions are logged and completed
- Triage incoming requests and route them to the right person
- Act as the day-to-day coordination point
- Keep records, trackers, and shared documents organized and up to date
- Manage our social media calendar — scheduling approved content, maintaining posting cadence, tracking engagement, and keeping our company page and business profile up to date
What we're looking for
- Recent graduate or 1–3 years of experience — we care about attitude and reliability far more than years
- Excellent written and spoken English
- French is a very strong plus. We work extensively with French-speaking clients, and it will significantly expand what you handle
- Highly organized and genuinely reliable — if you say you'll do it, it gets done
- Comfortable picking up the phone and following up with people, repeatedly, without being awkward about it
- Good judgement about when to handle something and when to escalate it
- Comfortable with Microsoft Office; familiarity with CRM or project management tools is a plus
- Curious and eager to learn how a growing business actually runs
Practical details
- Full-time, on-site in Beirut. This role is not remote.
- Standard business hours.
