Company Description 808Labs is a technology company focused on building and launching ambitious software products across AI, commerce, and digital infrastructure. The team develops products in house, from initial concept and core technology to full market launch. 808Labs operates 808 Ventures, which partners with technical founders and engineers to transform promising software ideas into scalable businesses. The company offers a dynamic environment for individuals who want to work closely with product, engineering, and venture teams. Team members are encouraged to take ownership, collaborate across disciplines, and contribute directly to the growth of new products and companies.
Role Description The Key Account Manager is a full-time, hybrid role based in Dubai, with flexibility for partial work from home. This role is responsible for managing and growing strategic customer relationships, ensuring that key accounts receive consistent value from 808Labs’ products and services. Day-to-day tasks include understanding client needs, preparing account plans, coordinating product and technical teams to deliver solutions, and monitoring account performance and satisfaction. The Key Account Manager will also identify upsell and cross-sell opportunities, negotiate contracts and renewals, and maintain accurate records of interactions and outcomes in CRM tools. Collaboration with sales, product, and operations teams is essential to support long-term customer partnerships and drive sustainable revenue growth.
Qualifications
